BEFORE YOU ENTER.
These Terms & Conditions govern your use of the Haunted Convent website and your participation in activities associated with the Haunted Convent.
By using this website or purchasing tickets, you acknowledge that you have read and agree to these terms, together with any additional terms presented during the ticket purchase process.
ACCEPTANCE OF TERMS
By accessing or using the Haunted Convent website, you agree to be bound by these Terms & Conditions and any applicable policies published on the website.
If you do not agree with these terms, please do not use the website or purchase tickets through the website.
WEBSITE USE
The Haunted Convent website is provided to give visitors information about the attraction, tickets, events, visiting information, and related activities.
You agree to use the website only for lawful purposes and not to interfere with the operation, security, or availability of the website.
You may not knowingly attempt to gain unauthorized access to website systems, submit malicious material, interfere with website functionality, or use the website for fraudulent or unlawful purposes.
TICKETS & PURCHASES
Tickets are subject to availability and are purchased for the date, time, ticket type, and quantity selected during checkout.
Ticket prices, available ticket types, taxes, fees, operating dates, and available entry times are displayed through the applicable ticketing system and may vary.
Guests are responsible for reviewing their order information before completing a purchase.
Additional terms relating to refunds, cancellations, transfers, rescheduling, weather, or event closures may apply to a particular ticket purchase and will be presented through the applicable ticketing system where applicable.
VIEW TICKET POLICIESADMISSION & ENTRY
Admission is subject to a valid ticket or other authorized form of entry associated with the guest's purchase.
Guests should arrive prepared to provide the ticket information supplied during checkout, including an electronic ticket, QR code, barcode, or other confirmation when applicable.
Guests are expected to follow instructions provided by Haunted Convent staff while on the property.
GUEST CONDUCT
Guests are expected to behave respectfully toward staff, performers, other visitors, and the property.
Guests must not engage in threatening, abusive, disruptive, dangerous, or unlawful behavior.
Instructions provided by staff concerning guest safety, movement through the attraction, restricted areas, or other operational matters must be followed.
Haunted Convent reserves the right to address conduct that creates a safety concern or materially interferes with the experience of other guests, subject to applicable law and the terms of the applicable ticket purchase.
SAFETY
The Haunted Convent is a Halloween attraction involving theatrical environments, controlled lighting, sound effects, actors, scenic elements, and other entertainment features.
Guests should consider their own physical limitations and personal circumstances before participating.
Guests should remain on designated paths and follow all posted instructions and staff directions.
If you have questions about accessibility or whether a particular aspect of the experience may be suitable for you, please contact us before your visit.
PROPERTY & PHOTOGRAPHY
Guests must respect the Haunted Convent property, grounds, scenic elements, equipment, and other physical features of the attraction.
Guests may not intentionally damage, remove, interfere with, or tamper with attraction property or equipment.
Photography and recording may be subject to restrictions in certain areas. Guests should follow posted instructions and directions from staff and performers.
THIRD-PARTY SERVICES
The website may contain links to or integrations with third-party services, including ticketing, payment, mapping, hosting, communications, analytics, or other service providers.
Third-party services operate under their own terms and policies. Haunted Convent is not responsible for terms, policies, content, or practices that are controlled solely by an independent third party.
Your use of a third-party service may therefore be subject to additional terms provided by that service.
INTELLECTUAL PROPERTY
Unless otherwise stated, content appearing on the Haunted Convent website, including text, logos, graphics, photographs, designs, branding, and other original materials, is owned by or used with permission by Haunted Convent and may be protected by applicable intellectual property laws.
You may view website content for personal, non-commercial purposes. You may not reproduce, distribute, modify, sell, or commercially exploit website content without appropriate authorization.
LIMITATION OF LIABILITY
To the extent permitted by applicable law, Haunted Convent and its owners, operators, employees, contractors, and service providers will not be responsible for losses arising from your use of the website or participation in the attraction except where such liability cannot lawfully be excluded or limited.
Nothing in these Terms & Conditions is intended to exclude or limit any liability or right that cannot legally be excluded or limited under applicable law.
CHANGES TO THESE TERMS
Haunted Convent may update these Terms & Conditions from time to time to reflect changes to the website, attraction, services, operational practices, or applicable requirements.
Updated terms will be posted on this page with a revised "Last Updated" date.
CONTACT
If you have questions about these Terms & Conditions, tickets, or your visit, please contact the Haunted Convent team.